Last updated: February 1, 2026
At Bukker ("Bukker", "we", "our", "the Platform"), we are committed to protecting the privacy and security of information. This Policy describes how we collect and process information when you use our educational management service.
By using Bukker, you accept the practices described in this Policy. If you do not agree, you must not use the Service.
Bukker provides a platform for educational institutions to manage information.
Regarding the data necessary to create and manage the User's Account (e.g. administrator name, email, credentials, billing and contact data), Bukker acts as data controller.
Regarding data that the User uploads or generates within the Platform (e.g. students, teachers, attendance, payments, communications), the User/institution acts as controller and Bukker acts as processor, processing such data only to provide, maintain, secure and improve the Service, and in accordance with the User's instructions.
The User is responsible for having the necessary legal basis to upload and process third-party personal data (including, where applicable, consent from parents/guardians in the case of minors), and for complying with applicable data protection, communications and spam regulations.
When you register with Bukker, we collect:
When the User uploads information to the Platform, Bukker processes and stores, on behalf of the User, information that may include:
Important: Bukker does not "decide" what data to upload; the User chooses what information to enter and for what purpose.
We collect information about use of the Service to operate, secure and improve the Platform, for example:
We automatically collect technical information, which may include:
If the User uses payment integrations (e.g. MercadoPago):
We use the information to:
When possible and reasonable, Bukker uses aggregated and/or anonymized data for internal analysis.
Bukker does not sell or rent personal information. We may share information in these cases:
We share information with providers that help us operate the Platform (e.g. hosting, storage, monitoring, email, messaging, analytics, and payment processing), to the extent necessary to provide the Service.
Examples of categories of data these providers may process, depending on the functionality used:
These providers act under our instructions and with reasonable security measures.
We may disclose information if required by law, court order or valid government request, or to protect the rights, property or safety of Bukker, Users or third parties.
We may share aggregated or anonymized data (that does not identify individuals) for analysis, research or Service improvement.
We implement reasonable technical and organizational measures to protect information, which may include:
Nevertheless, no system is 100% secure. We cannot guarantee absolute security.
We retain information:
After cancellation or termination, Bukker may retain data for a reasonable period to allow export, operational closure and legal compliance; thereafter it may delete or anonymize data, except where retention is required.
Aggregated and/or anonymized data may be retained indefinitely.
Depending on the applicable jurisdiction, you may have rights such as: access, rectification, update, deletion, objection, restriction and portability.
If you are an institution administrator (User/Customer): you may exercise these rights regarding your Account data by contacting us.
If you are a student/teacher or other third party whose data was uploaded by an institution: your request should normally be channelled through the institution (data controller). Bukker can technically assist the institution to comply with the request.
For queries or requests, you can contact us at hello@bukker.app. We will respond within a reasonable time.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Some cookies may be necessary for the Service to function.
Information may be transferred and processed in countries other than the User's, for example when we use infrastructure or messaging providers with global operations.
Bukker implements reasonable safeguards to protect information in international transfers and seeks to use mechanisms consistent with the applicable legal framework.
Bukker is not intended for minors to create accounts or use the Service as end users. However, the Platform may be used by educational institutions to manage student data, including minors, under the responsibility of the User/institution.
The User represents and warrants that they have the legal basis and necessary consents (e.g. from parents/guardians where applicable) to upload and process minors' data on the Platform.
If Bukker becomes aware that a minor's data has been processed without the required legal basis, it may take reasonable measures to restrict or remove that information, subject to legal obligations.
We may update this Policy from time to time. We will publish the updated version and change the "Last updated" date. If changes are material, we will endeavour to notify through reasonable means (Platform or email).
Continued use of the Service after the updated Policy takes effect constitutes acceptance.
If you have questions or requests about this Policy or the processing of information, contact us:
Email: hello@bukker.app
We are committed to responding within a reasonable time.